Why should I apply for a Blocked account with Coracle?
At Coracle, we offer a blocked account at the lowest cost with the best customer service. A couple of our major highlights are same-day confirmation and no monthly charges to maintain your account op…
What is a Sperrfreigabe and why is it mandatory for releasing funds?
A Sperrfreigabe is a confirmation letter from the embassy stating that they have no objections to the release of the funds. As per German law, we are not able to release funds without this confirmati…
What are the charges associated with a refund?
Due to the high increase in visa rejection cases, Coracle will be charging a 50 Euro processing fee for all refunds.
What steps do I take if my visa is rejected?
In case of visa rejection, please provide Coracle with a Sperrfreigabe (Blocked ACcount Release Letter) or with a Visa Rejection Letter which is a letter or document stating that we are allowed to re…
How can I extend my blocked account?
To extend your Coracle blocked account, please email us at support@coracle.de with the number of months and amount per month that you wish to block.
Will you provide me with a document requesting the Sperrfreigabe?
No, we do not provide any document that can be sent to the embassy to request a Sperrfreigabe. In case your visa is rejected, or you want to withdraw your application, you must inform the relevant em…
Can I activate only my insurance without activating my blocked account?
No, you have to activate both the blocked account and the private insurance together.
What is a Blocked Account?
A blocked account is a bank account required by the German government as proof of financial means for students in Germany. The account is "restricted", meaning a specific amount of money is released…
How can I receive an updated confirmation letter for my visa appointment?
You can download an updated confirmation letter through the online portal or by sending us an email at support@coracle.de
What does proof of an IBAN mean?
IBAN proof is the current account opening letter, which has your name, IBAN, and usually the bank's logo. It's important that you can prove the IBAN is registered under your name. If you receive a de…
I used a different provider for my blocked account in my first year. Can I extend my blocked account with Coracle?
You can open a new blocked account with Coracle for the second, third, or fourth year in Germany even if you used a different provider in your first year.
How do I contact to Coracle?
The best way to reach us, to ensure you receive the fastest response, is via email at support@coracle.de. Our dedicated team monitors this inbox closely. Additionally, you may contact us by phone at…
What do I do if I lost my referral link?
No worries, you can log in to your affiliate dashboard to access the link or simply write to us at support@coracle.de or call us at +49 40 60775010.
How can I refer my friends?
If you are our customer, you will automatically receive a referral link from us. Just share the link with your friends. That’s it. When someone registers for our product /service with your link, they…
Why do I need incoming travel insurance?
In Germany, it is mandatory to possess health insurance at all times during your stay, independent of your status. This means the health insurance mandate is valid for German citizens, permanent resi…
