Confirmation Letter

If I transfer funds to my blocked account and at a later time receive a loan, can I transfer the funds a second time and receive my original transfer back?

Yes, you can transfer the full blocked amount again, and receive the original transferred funds back in your first payout.

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How much time will it take to receive the confirmation after the amount is transferred?

We will send the blocked amount confirmation letter to you as soon as the funds are credited to your account. For international transactions, this may take 3-5 business days

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How can I receive an updated confirmation letter for my visa appointment?

You can download an updated confirmation letter through the online portal or by sending us an email at support@coracle.de

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If my visa is rejected, where will you return the funds to?

In case of visa rejection, we will return the funds to the original account which they were sent from.

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What happens if the Beneficiary name is incorrect?

If the beneficiary name is incorrect, your transfer will not go through and the money will be returned to the original bank from where it was transferred. How long this takes depends on your sender b…

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Will I receive my confirmation letter by post?

No, we will not send your blocked account confirmation letter by post. Once your blocked account is created, it will be accessible on your personal online portal. Due to security reasons, we do not s…

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My visa appointment is coming up soon, can you send the confirmation letter immediately after I provide the transfer receipt?

We will only send a confirmation letter when we receive the funds. If the Visa interview is nearing, we advise you to present a transaction receipt from your bank and the Blocked Account opening conf…

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