Someone else is sending money for me

Can someone else transfer money for me?

Yes, a third-party can transfer the funds for you. Please note, if someone other than yourself is transferring funds into the blocked account, we will require additional documents to prove your relat…

Ayse
Updated by Ayse

Can I use a birth certificate as documentation for a third-party payer?

No, a birth certificate cannot be used as ID proof in this case.

Maeen
Updated by Maeen

What is the Declaration document?

The Declaration document is the acknowledgment provided by the third-party payer, indicating they will transfer funds to the blocked account on behalf of the applicant. This document also serves as p…

Maeen
Updated by Maeen

What should I enter for "Name of Account Holder" in the Declaration document? My name or the name of the third-party payer?

You must enter the name of your third-party payer as the account holder's name in the declaration document.

Maeen
Updated by Maeen

How many days will it take to verify the third-party payer's documentation?

The payer's documentation will be verified within 3 business days. Business Day in Germany includes Monday - Friday. Saturday and Sunday are not considered working days in Germany.

Maeen
Updated by Maeen

I need to change my payer's details. What should I do?

To change the third-party payer details, please write to us at support@coracle.de.

Maeen
Updated by Maeen

Do I have to wait for the third-party payer’s details to be approved before initiating the transfer?

Yes, please wait until the third-party payer’s details are approved before initiating any transfers. Warning: sending funds before having the sender's documents approved may result in a delayed overa…

Maeen
Updated by Maeen

What additional documents are required from the third-party payer?

If someone else is sending money for you, we require the sender’s official photo ID document along with the Declaration of consent. The photo ID can be a passport, national ID, or driver’s license.

Maeen
Updated by Maeen

Why are additional documents required when someone else sends funds to my blocked account?

For security reasons and to avoid money laundering, we need additional documents from the third-party sender before the funds are transferred.

Maeen
Updated by Maeen

If I am sending the money from my account, do I need to upload additional documents?

No, if you are transferring funds from your account, we do not require additional documents.

Maeen
Updated by Maeen

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