Someone else is sending money for me

Can someone else transfer money for me?

Yes, a third-party can transfer the funds for you. Please note, if someone other than yourself is transferring funds into the blocked account, we will require additional documents to prove your relat…

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Can I use a birth certificate as documentation for a third-party payer?

No, a birth certificate cannot be used as ID proof in this case.

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What is the Declaration document?

The Declaration document is the acknowledgment provided by the third-party payer, indicating they will transfer funds to the blocked account on behalf of the applicant. This document also serves as p…

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What should I enter for "Name of Account Holder" in the Declaration document? My name or the name of the third-party payer?

You must enter the name of your third-party payer as the account holder's name in the declaration document.

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How many days will it take to verify the third-party payer's documentation?

The payer's documentation will be verified within 3 business days. Business Day in Germany includes Monday - Friday. Saturday and Sunday are not considered working days in Germany.

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I need to change my payer's details. What should I do?

To change the third-party payer details, please write to us at support@coracle.de.

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Do I have to wait for the third-party payer’s details to be approved before initiating the transfer?

Yes, please wait until the third-party payer’s details are approved before initiating any transfers. Warning: sending funds before having the sender's documents approved may result in a delayed overa…

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What additional documents are required for a third-party sender?

If someone else is sending money for you, we require the sender’s official photo ID document along with the Declaration of consent. The photo ID can be a passport, national ID, or driver’s license.

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Why are additional documents required when someone else sends funds to my blocked account?

For security reasons and to avoid money laundering, we need additional documents from the third-party sender before the funds are transferred.

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If I am sending the money from my account, do I need to upload additional documents?

No, if you are transferring funds from your account, we do not require additional documents.

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